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THE YOGA
OF BUSINESS LETTER |
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COURSES & WORKSHOPS |
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BUSINESS
CONSULTING |
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BOOKS & WRITING |
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TALKS & APPEARANCES |
Tara’s
approach combines three decades
of world business
experience with Artha Vidya, the
Vedic science of leadership
and trade. |
| UPCOMING
COURSES & EVENTS
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This complimentary
monthly Letter is
the fruit of a talk given to a group of Anusara
Yoga Teachers during a training with John Friend. As
we didn’t finish our discussion, we decided to
continue it in this form. Since
then, friends, associates and other members of
the yoga and
business communities have joined us. Namaskar!
Each Letter examines
a business issue. Readers are invited to send
in their insights and remarks, selections from
which will be published in the next Letter.
The Letter also explores the little-known
yogic science of Artha Vidya and hosts
a business “Q&A.”
The Problem of
Ignorance
Once as a boy, I was playing basketball in Wood Park when Ray Shapiro,
a classmate, stepped onto the court wearing his first pair of glasses. Being
the sensitive children we were, we began calling him “Four Eyes” and
other such names, even as I snuck up behind ole Ray and snatched the
glasses off his face. Then, hooting and hollering, I went sprinting
across the summer park, waving his glasses in the air above me while
poor Ray ran after me, shouting, “Give them back to me! Hey, give them
back!” But all I did was whoop the louder.
And it was then that
I had a fiendish idea. As the grand finale to our
teasing, I stopped in my tracks, wheeled about, and
taking Ray Shapiro’s glasses, stuck them on my face.
And suddenly… I
could see! The green blur of trees at the
edge of the park underwent a meticulous revision
into thousands of individual saw-toothed leaves. I
could count each pore on Ray’s astonished face,
and when I looked at the rocks, instead of fuzzy
brown lumps, they were hard-edged shapes, spiked
with mica. And I realized then the joke was on
me. I needed glasses. And I‘ve worn them
ever since.
I recount this tale
because it illustrates well, I think, a verse from
a text I try to chant most mornings that says:
Yasya amatam tasya matam
matam yasya na veda sah
He who thinks he knows, knows
not.
He who thinks he knows not, knows.
This, in a nutshell,
is the problem of ignorance. Ignorance doesn’t know
it’s ignorant, just as I had never suspected that
my vision wasn’t 20-20.
Our inability to know
what we don’t is another reason why gurus, mothers,
therapists, poets, editors, consultants, teachers,
and friends can be invaluable. Some things — like
the back of our heads — we simply can’t see all by
ourselves. Robbie Burns, the Scottish poet, once
observed a woman in a stylish bonnet which, unfortunately,
had a louse crawling on it, and wrote:
O wad some Power the giftie gie us
To see oursels as ithers see us!
It wad frae mony
a blunder free us,
Because ignorance
is so often hidden, one way to uncover it is to look
at one’s world, from time to time, through a different
lenses. And in this regard my experience has been
that nothing brings my life into focus more clearly
than looking at it through the eye of yoga.
What is the viewpoint
of this eye? That we alone are responsible for our
destiny. “As one thinks, so one becomes.”
While this sounds
daunting, it also empowers, for if we don’t like
our destiny, we can change it, beginning with our
thoughts. In fact, once this inner shift occurs,
change for the better is all but inevitable, since
the world out there is really an extension or reflection
of the thoughts in our mind. To attempt to revamp
our life or business by moving a few props around
may make us feel like we’re doing something
but is ultimately as futile and as disappointing
as rearranging the deck chairs on the Titanic.
This Issue’s Business
Q. & A.
In this issue’s
Q&A we’ll look again at the studio-teacher
equation. Based on the mail I receive, this subject
is the cause of much interest and concern. Here’s
a question that one person wrote me:
Q: Say you
own a studio, and you employ a teacher. One of
the studio's students wants to have a private session
with that teacher. Your studio usually charges
$80 for a private lesson (and that's a standard
rate in your area). What, if anything, do you think
is an appropriate amount to charge the teacher
for use of the studio (and, I guess, as a sort
of finder's fee) to give the student a private
lesson?
I've heard
of studio owners charging teachers $20. I've
heard of owners charging 20%. If the teacher
passes this expense along to the student, this
creates a situation in which it is cheaper for
the student to have private lessons in his/her
own home than it is for them to come to your
studio. If the teacher absorbs the cost, it means
that it is more advantageous for the teacher
to give a private session outside of your studio.
Both of these scenarios create a situation in
which the student and the teacher are encouraged
to extend — or even relocate — their relationship
to outside of your studio. Do you think that's
enough of a downside to justify charging the
teacher NOTHING to teach the private session
in your studio? Is it a downside at all?
My
Answer
I recommend
the studio take a 15% agent’s fee for all private
students that come to its teachers through its
desk or doors. This 15% fee would include the teacher’s
and student’s use of the studio for the private
lesson. This way, things remain professional,
the studio is compensated, and it keeps its identity
as the place where yoga is performed.
Since the studio is
incented to foster these match-ups, there should
be an increase in the number of private students
they send to their teachers that more than makes
up for the 15% bump.
There has to be oneness
of endeavor, and with it, the creation of strong
business systems that mutually benefit the studio
and teacher.
After writing this
reply, I sent it off to several hatha yoga teachers
and studio owners to see what they thought of it — or
if they had anything to add.
Betsey Downing at Garden
of the Heart Yoga Center in Sarasota, Florida
had arrived, apparently, at a similar conclusion.
Betsey’s Answer
I think you hit the nail on the head with your summary paragraph — that
is, that we can be more powerful, effective, and successful when we
work together as one yoga center rather than as a group of separate individuals. Steven
Covey in his book "The 7 Habits of Highly Effectively People" discusses
how much more synergy there is when we recognize and work together
in our mutual inter-dependence, rather than each of us being independent. That
book helped me more than anything else when I opened my yoga center. It
helped me understand the importance of creating win-win situations.
At Garden of the
Heart Yoga Center, I used to charge $10/private
lesson for the teacher to use the yoga center and
props, etc. to teach a private lesson. However,
then I realized that some sessions were longer
than others or were 2 people rather than one and
the amount charged varied widely, so I went to
a percentage (20%). After 6 months, I decided
that the percentage cut into the money that the
instructors were making and so I just lowered the
percentage to 15%. Our usual private lesson fee
is around $50-$75, so now instead of paying the
studio $10, the teacher will pay $7.50-11.50 to
use the space. I regard the opportunity to teach
more private lessons as a benefit to the instructors
of working at the yoga center.
We actually email
all our teachers when the yoga center gets calls
from someone wanting a private lesson to see who
has the time and interest in doing a private with
the person calling. The yoga center provides this
as a service to the instructors, as a way for them
to augment their income from classes. I am fairly
sure all the instructors consider that we are a yoga
center and not just a conglomerate of individuals. We
have teachers’ meetings every couple months and discuss
what we can do to increase our student base as well
as discuss syllabus ideas. So far all the teachers
who teach at other locations have chosen ones that
are far enough away to not be directly competing
for the same students.
I want to encourage
the instructors to use the studio space for private
lessons. I think it is more professional than going
to their homes, and certainly more professional than
the student going to the teacher’s home unless she/he
has a yoga room. Also the students appear to enjoy
coming to the studio; sometimes it is a new student
and after they do some privates they often sign up
for a session. Plus all the props are easily available.
This is how I approach
the subject of private lessons. I want to create
a thriving yoga center where teachers want to come
to teach, where students want to come to class, and
we all participate in creating something bigger and
better than any of us could do alone.
Blessings & namaste,
Betsey Downing, Ph.D.
This Issue’s Business
Contemplation
“Danda”: The Stick
Artha Vidya, the science of leadership,
describes seven means by which a rajah or
a rani rules his or her kingdom. In
a previous issue, we looked at dana or
giving, and the different ways to
compensate employees. Having examined “the
carrot,” let’s turn now to danda,
literally, “the stick,” defined as
firmness, force or punishment.
In Indian history, two types of kings are consistently condemned: the
tyrant and the weakling. Both are found lacking because both in different
ways fail in their duty to protect the people.
Classically, a ruler’s first purpose is to impose order. How close
to the core of kingship this ordering function is can be seen in the
relationship of the Proto-Indo-European root *reg- (from which
our English regal, Latin rex, Sanskrit raj, German reich, etc.
come) to our words like reg-ulate, di-rect and right,
the latter having both a moral and a directional sense. Thus, implicit
in the concept “king” is the setting of a right moral direction, and
the enforcement of those laws and regulations by which that
cor-rect direction is maintained. These rules of right conduct
are known as dharma. America’s dharma is set forth
in its Constitution.
Dharma, the
sages tell us, is not to be thought of as an arbitrary
set of “dos and don’ts” but as a revelation of the
inner nature and natural order of things: what the
Vedas call rta and the Chinese, the tao. Thus
someone or something’s dharma — what it does
and how it does it — is an expression of its essence. For
example, “life, liberty and the pursuit of happiness” expresses
almost perfectly the dharma of human beings
if our essence is, as yoga claims, sat-chit-ananda:
existence, unlimited consciousness and bliss.
If the ruler is unable
to impose dharma, then the kingdom will be
governed by matsya nyaya: which literally
means the “law of the fish” or jungle — wherein big
fish swallow little. In such a kingdom, abhayadana,
the protection of the people, is unknown. Gangsters
of every stripe abound.
Dana and danda, then,
the “carrot” and “stick,” are a ruler’s
two main means to uphold dharma,
an activity which, according to this
ancient vision, is at the core of all
real leadership.
That said, there is nothing more demoralizing or damaging to a business — or
a country — than an adharmic leader. Of the two types, the
tyrant is sometimes easier to deal with as his excesses are plain.
Avoidant leaders, whose sins are principally ones of omission; who
refuse to ensure equity and discipline by picking up and at least waving the
stick, can be harder to challenge, though the damage they do is just
as great.
A leader — and anyone who runs their own business or department is a
leader — needs to be part cheerleader, part sheriff. If she or he
defaults on either role, the enterprise suffers.
Three Tara Courses
Tara is currently offering three very different courses. One is new;
the other two have been re-tooled, based on what I’ve come to believe
are the needs of many individuals and smaller businesses.
The Yoga of Business, Tara’s
flagship course, focuses on
half-a-dozen business issues that affect
and afflict every organization, no
matter how big or small. Over a 7-hour
day with a working lunch, we’ll demystify
and explore these topics so that you
understand clearly what they mean to
your work, including those steps you’ll
be taking next, based upon this renewed
understanding. These topics are:
Success and Leadership
“ The position of the head determines the success of the move” — as true for
business, as it is in wrestling.
Your Business
Plan
… the first thing “angels” and bank officers will ask for. We’ll show you what
one is exactly and how to get it out and down.
Team-building
and Internal Communications
What to say — and not to say — to the folks you work with, as
well as ways to say it
Marketing & Sales
How to create effective, low-cost marketing materials on your office
or home computer.
Computers and You
Remember, technology is meant to be your servant.
Customer Service
Training yourself and your staff to serve. (It isn’t as intuitive
as it may appear.)
The next Yoga of
Business Course will be held on Sunday, February
19th from 9 am to 4 pm at Yoga Mandali
in Soho, Manhattan. The cost is $250. Please
call or email to register and to reserve your place
now. Please see page 7 for the number and address.
The Cream of the
Vedas, Clarified*
The Vedas contain the human race’s oldest recorded wisdom. In this
course we’ll explore:
- their origin, age, vision,
message and relevance
- rta: the cosmic order,
how it applies to all that we do
- artha: wealth and our
obligation to Mother Earth
- the circle of service, offering
and sacrifice: by which, the Vedas say, the universe
is maintained
- yoga — hatha, mantra, jnana
and raja: kindling the inner flame
This course was created
with two audiences in mind:
-
yoga teachers
who want to enhance their own and their students’ practices
with a deeper, clearer understanding of the
Indian yogic tradition; and
-
who wants
to spend a day immersed in the exalted, yet
practical vision of the Vedas: their teachings,
songs, revelations and practices.
*Clarified
cream is ghee, the quintessential offering
made to agni, the sacred fire. Ghee is
offered up because it represents the purest essence
of the earth.
This course is so
new that we haven’t scheduled it yet. The cost
is $195. Any studio or organization interested
in hosting it, please call or write me at the number
or address on page 7.
Tara Vidya: Knowledge of The Word
This is a course designed for writers as well as for anyone who wants
to write well. Writing is one of those powers whose luster never
fades. Whether you’re in school or in business, old or young, the
ability to write clear, effective, idiomatic English is crucial. Some
of us writers feel it’s all that really matters!
The course meets once a week for 2.5 hours over the course of 8 consecutive
weeks. During it, you’ll be offered the key lessons drawn from a
lifetime of writing. As they say in police procedurals, “You can
do it the hard way or the easy way. What’s it gonna be?”
This course will
be dynamic, exhilarating and profound. Memoirs,
essays, fiction, business writing and poetry will
all be addressed, depending on the individual student’s
needs. There will be weekly reading and writing
assignments, as well as group critiques and discussions.
And if you’ve started something and gotten stuck,
we’ll help to push you past your block.
Our first class is on Monday, February 20 in Manhattan. We’ll meet
for 8 consecutive Monday nights from 7-9:30 pm. The fee is $500,
payable at registration. The class size is limited and is already
half-full. To apply, please email me or give me a call at the address
or numbers below.
Recent Publications
I wrote the cover
story for the current issue of Yogi Times Business.
It’s entitled So You’ve Opened a Studio, Now
What? Its original title was Tomorrow
at Dawn, which is the kind of title you get,
I’m afraid, when you hire a writer who also writes
thrillers.
Yogi Times
Business is the first national trade publication
for yoga teachers, studio owners and holistic
entrepreneurs. For more information, you can
visit them at http://www.yogitimes.com/
WINTER
2005
ISSUE 02
So, You've Opened
a Studio... Now What?
Now that there are more yoga studios in Manhattan than
there are Starbucks franchises, staying afloat in a sea of
competitors is the name of the game.
The Next Issue & the
Tara Website
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I’m busier and busier these
days, which is why it’s been a month since the
last issue of this Letter. As that now seems be
the requisite lead time, the Yoga of Business
Letter will appear henceforth on a monthly
basis. The Tara website will be up soon, however — I’ll
let you know when it goes live. It will not only
house back issues of this paper, but will offer
more articles on business and on yoga, along with
pictures and illustrations, as well as some of
my fiction and poetry.
To register for
Tara’s courses,
please call me at 914-204-3954
or email me at peter@tarabiz.com
I look forward
to seeing you there.
My best to you all,
Peter Namdev Hayes
Comments from our
Readers
Hi Peter,
Please
do send me the first Anusara Business Newsletter. I
sooo appreciate this latest one! Having been
a longtime Siddha yogi and an Anusara affiliated
teacher with a studio (in western NY), all of this
is very meaningful and timely. I hope to make
a workshop someday.
Blessings
and thanks,
Jacki McCausland co-runs the Valley School of
Dance and Shakti Yoga Center in upstate New York. She’s also on
the faculty of the Program of Movement and Dance at the University
of Rochester.
In our last issue, the anonymous Ray mentioned The Supreme Adventure and
told us that he had "lent the book to a
good friend who was serving time in a federal slammer. Of course I
never got it back, but he found it very moving.”
Since then, Ray’s wife has written to inform
us, “The person that was in jail now has a wonderful job
as the traveling secretary for a major league baseball team. I
think he did return the book. Merry Christmas to you all.”
Dear Peter,
This
is brilliant, brilliant, brilliant! I am SO GLAD
you will be sending around this newsletter; I'm
excited for you next one. I can't come to your
workshop this time around. I hope you'll have another?
Emma Magenta majored in Medical Anthropology, and has been
practicing yoga since 1997. Emma is an affiliated Anusara Teacher and
is starting a three-year program to become an acupuncturist. She's
very excited by the prospect of incorporating principles of traditional
Chinese medicine into her yoga classes.
Hi Peter,
I enjoyed your last business newsletter, but most of all thank you
for sharing at the end of it about the loss of your mother, Eve Hayes. My
heart was touched reading about her life, her love of music, and the
love and support she gave her family. I enjoyed reading "only
God and her family knows what she achieved" because as you said, this
is true of so many mothers. I also loved that you included images
of the angels squiring her to heaven because it allowed me to look
at the old fashioned Irish saying I grew up with in a new and lovely
light.
Suzanne Lynch is a yoga teacher in Saratoga Springs, NY, who
is also a Catholic hospital chaplain.
Dear Namdev,
Many
blessings for you at this poignant time of your
mom's passing. It's a huge milestone in one's life
when a parent dies, and it also creates new beginnings,
so happiest new year to you and Uma and Siddhartha.
Thanks
so much for your newsletters; they are a clear
and beautiful articulation of how to deal with
the realities and dharma, of drawing Laxsmi into
our lives. It's wonderful to take the support of
the teachings in this form.
Sujata
and Marcel Ringawa are long-time friends,
though I haven’t seen them for quite a while. I
know Sujata is teaching Anusara yoga on Cape Cod.
Like Suzanne, Sujata and Marcel, many
of you wrote me lovely, touching notes
regarding my mother’s passing. There
simply isn’t room to print them all. But
my thanks to each and every one of you
for your caring and your blessings.
Hi
Namdev
I
was in John's NYC training, and had the great opportunity
to hear your lecture - I was the one from Northern
Vermont being cynical about my farmers not wanting
to come to yoga class.
Anyway,
your lecture and newsletter have been having a
huge impact on me - especially the "value" concept. And
that night in NYC I made a phone call that ended
a business relationship that has been sucking me
dry for the last year. Thanks again.
Charlotte
Clews Lawther is a trained field naturalist
and artist, as well as Director of the Johnson
Yoga Studio in Johnson, Vermont. She started practicing
Ashtanga yoga in 1996, and has migrated since toward
studying and teaching Anusara.
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